“Mortgage Options provide straight talking, high-quality Mortgage advice from a panel of lenders that represents the whole of the market. We also provide protection advice from a selected panel of the UK’s top insurers.”
We conduct regular reviews for all our customers at pre-arranged time periods which will ensure you remain fully informed of all the changes that occur in an ever-changing marketplace.
We are proud of our achievements
At Mortgage Options, we are confident that we can help you achieve your own personal ambitions as a direct result of the quality service you will receive, not only today but in the future.
We believe in transparent and open communications with our customers, affiliates, partners and the industry regulator, The Financial Conduct Authority. We will always ensure our customers are treated fairly. We will treat you as we ourselves would expect to be treated and we will be open and honest.
The Advice Process
Initial Meeting
This is our opportunity to get to know each other better. We will ask you questions about your current circumstances, your aspirations and hopefully, remove any anxiety you may have had about using an adviser who searches a panel of mortgage lenders that represents the whole of market. We will provide you with a Service Disclosure document which will explain our status as Mortgage, Equity Release and Protection specialists. This will also explain how we are remunerated, whether it is a commission, a fee, or a combination of both.
Research
Once we know what you are looking for, we will search our panel that represents the whole of the market for the most suitable products, policies and solutions to fulfil our obligation to give you the most suitable advice we possibly can. All products will be tailored to your requirements. We use cutting edge systems and technology to enable us to bring the most suitable deals to you at the click of a button.
Second Meeting
At this second meeting, we will provide you with our findings and recommendations. We will explain in simple plain English what the solutions are, how much they cost, what they will do for you and lastly how they will satisfy your needs and requirements.
Recommendations
Once you have fully understood and accepted our recommendations we will provide you with personalised key features documents, product brochures and research information which endorses our recommendations. If you are happy to proceed we will complete the necessary paperwork and get things moving for you.
Post Advice Services
It is vitally important to the success of our advice that regular monitoring of the progress of your mortgage application and associated protection products are regularly checked.
We like to see our clients at least once a year and more often if required. Our philosophy is that in order to maintain a solid adviser – client relationship, communication is fundamental in all our dealings. Our aim is to ensure your financial journey runs smoothly and efficiently.
Referrals
Our new business stream is vitally important to the financial growth and security of the company, however, we very much welcome new clients help in introducing us to like-minded people who would find our services beneficial. It is a fact that a large part of our business comes from referrals from existing clients, so if you have been happy with the service you have received, please help your family and friends benefit from the services of Mortgage Options so that they may also have the peace of mind that high-quality professional advice brings.
